Customer Service Representative - State Farm Agent Team Member

Ryan Jones State Farm Agency; Virginia, Northern (MN, KY); Hybrid; USD 37,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Jones - State Farm Agent is hiring a Customer Service Representative to join our local team in Midlothian. This full-time role focuses on delivering excellent service, handling inquiries, policy updates, and claims processing while supporting the agency’s growth.

You will maintain accurate customer records, coordinate with team members, and identify opportunity to provide additional services. Compensation ranges from $37,000 to $55,000 per year with performance-based bonuses.

Qualifications

• Must have strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to make strong recommendations for additional services.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot to find additional sales opportunities.

Skills

Communication

Interpersonal skills

Detail-oriented

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Midlothian

Replies within 24 hours

• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ryan Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot to find additional sales opportunities.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to make strong recommendations for additional services

Compensation $37,000.00 - $55,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Midlothian

Replies within 24 hours

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ryan Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot to find additional sales opportunities.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to make strong recommendations for additional services

Compensation $37,000.00 - $55,000.00 per year

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