Customer Service Representative - State Farm Agent Team Member

Charles Gough - State Farm Agent; Rainbow City (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Life Insurance Program

Retirement Plan - IRA

Simple IRA - Employer Match

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Charles Gough - State Farm Agent in Rainbow City, Alabama is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth.

The ideal candidate should have strong communication skills and an insurance background. Responsibilities include answering inquiries, assisting with policy changes, and maintaining customer records. Growth opportunities await driven individuals.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Life Insurance Program
• Retirement Plan -IRA
• Simple IRA- Employer Match
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Charles Gough - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Who we looking for :

• Ideally w/ insurance background with license
• Career Minded Individuals
• Goal Oriented - Focused
• Likes to work!
• Organized - works well in structure

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.