Customer Service Representative - State Farm Agent Team Member

State Farm Agent

Columbus (GA)

On-site

USD 30,000 - 50,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Simple IRA

Health Benefit

Paid time off

Flexible hours

Opportunity for advancement

Hiring Bonus

Job summary

A thriving insurance agency in Columbus, GA is on the lookout for a Customer Service Representative to join their dedicated team. This entry-level role offers a supportive environment focused on customer relationships and offers comprehensive benefits including a simple IRA, health benefits, and opportunities for advancement. If you’re motivated to assist clients in navigating their insurance needs while enjoying flexible hours and a fun team culture, apply today!

Qualifications

Interest in marketing products based on customer needs.
Able to learn computer functions.
Ability to work in a team environment.

Responsibilities

Establish customer relationships and follow up as needed.
Use a needs-based review process to educate customers about insurance options.
Develop leads and schedule appointments.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Continue with Google Continue with Google

Customer Service Representative - State Farm Agent Team Member

1 month ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

About Our Agency

Since opening in 2012, we’ve proudly served Georgia and Alabama communities with personalized insurance solutions—from Auto and Home to Life, Health, and even Pet Insurance. Our bilingual team offers service in both English and Spanish and is committed to making a real impact in the lives of our customers.

Responsive recruiter

About Our Agency

Since opening in 2012, we’ve proudly served Georgia and Alabama communities with personalized insurance solutions—from Auto and Home to Life, Health, and even Pet Insurance. Our bilingual team offers service in both English and Spanish and is committed to making a real impact in the lives of our customers.

Our agency culture is rooted in purpose, positivity, and connection. With a unique background that includes campus ministry and a decade in pharmaceutical sales, I built this agency to be a place where people feel valued—both clients and team members alike. We prioritize relationship-building, community involvement, and good laughs along the way.

We’re actively involved in causes we care about, from mentoring with Big Brothers Big Sisters to supporting CASA and local schools. Our team is welcoming, service-minded, and driven to grow—and we’re looking for someone who shares that passion. If you’re looking for a team that works hard, gives back, and has fun doing it, we’d love to connect with you.

Position Overview

Are you ready to join a dynamic team that's been making waves in the insurance industry since 2012? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Colorado and a presence in Alabama - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within Colorado and Alabama, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

Simple IRA
Health Benefit
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $

Requirements

Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Columbus, GA And Help Customers With Their Insurance And Financial Services Needs, Including

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level