Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Chester (MD); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Customer Service Representative to support their team. This position includes engaging with customers and providing essential services related to various insurance products. The ideal candidate will possess excellent communication skills and a commitment to customer satisfaction. Join a dynamic and growth-oriented team where your contributions can make a meaningful impact.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Ability to work in a team environment.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Respond to inquiries regarding insurance availability and claims.

Skills

Communication

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Customer Service Representative - State Farm Agent Team Member

1 year ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Looking for a position with growth potential that can lead to a full-time position and a career? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.
  
  

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
  
  

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $42,000.00 - $46,000.00 per year

Ready to learn first-hand what it takes to be an entrepreneur?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jim Brown - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jim Brown - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Kent Island, MD.
• Our office is open 9:00-5:00.
• I have been a State Farm agent since 1995.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
• I am a second generation State Farm agent.
  
  

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

Referrals increase your chances of interviewing at State Farm Agent by 2x

Get notified about new Customer Service Representative jobs in Chester, MD.

Future Opening: Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Core Crew (Front Desk & Sales) - Annapolis, MD

Member Services Agent (Call Center/ Contact Center)

Temporary Call Center Representative (Annapolis) Taxpayer Services Division

Customer Service Representative - State Farm Agent Team Member

Temporary Call Center Representative (Annapolis) (Taxpayer Services Division)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.