Customer Service Representative (Overnight) - Store #64

Parker's Kitchen; Pooler (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Parker's Kitchen in Pooler, GA is seeking an Overnight Customer Service Representative (Store #64) to deliver fast, accurate, and friendly service and support store leadership in operations.

Responsibilities include customer service, cash handling for alcohol/tobacco/lottery as applicable, stocking, housekeeping, and assisting in development of team members. Must be 18+ for store operations, 16+ for kitchen ops, have reliable transportation, and be available nights, weekends and holidays.

Qualifications

• Must be 18+ to work in store operations
• Must be 16+ to work in kitchen operations
• Reliable transportation required
• Flexible availability including nights, weekends and holidays

Responsibilities

• Deliver exceptional customer service and address customer needs promptly and professionally
• Handle cash transactions and other shift duties; manage alcohol, tobacco, lottery sales as applicable
• Stock and replenish inventory; maintain a clean, organized store environment
• Assist store leadership with tasks and foster staff development

Job description

Customer Service Representative (Overnight) - Store #64

Locations

Showing 1 location

Pooler, GA 31322, USA

• Store Positions
• Full-Time
• Requisition #: CUSTO001863

Description

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service:

• Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
• Speak honestly and act with integrity, upholding company values at all times.

Cash Handling & Transactions:

• Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
• Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.

Operational Duties:

• Ensure compliance with company policies, procedures, and safety regulations across all store activities.
• Attention to detail while multitasking.
• Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
• Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
• Assist the store leader with additional tasks as needed.
• Foster a collaborative learning environment by sharing expertise and assisting in the development of others.

REQUIREMENTS:

• Must be 18 years of age or older to work in store operations.
• Must be 16 years of age to work in kitchen operations
• Must have reliable transportation.
• Flexible availability is required, including nights, weekends, and holidays.

PHYSICAL REQUIRMENTS:

• Ability to stand for extended periods, ranging from 8 to 10 hours.
• Ability to push or pull up to 50 pounds.
• Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
• Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.