Customer Service Representative (Multi Branch Support)

Security Finance; Pocatello (ID); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

TOP-of-the-line training with pay increase incentives

Excellent benefits including medical and dental insurance

Monthly Bonus potential

Community service involvement

Growth potential within the company

Job summary

Security Finance in Pocatello, Idaho is seeking customer service representatives who thrive on making a positive impact. Candidates should be bilingual in English and Spanish, and prior finance experience is not required as hands-on training will be provided.

The role includes customer service duties, marketing new business, and processing loans and tax returns. The position offers excellent benefits and the opportunity for career advancement within the company.

Qualifications

• Experience in customer service is preferred.
• Ability to work in multiple locations.
• Willingness to learn with paid training.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Bilingual in English and Spanish

Customer service experience

Positive, lasting impact on people

Job description

Qualifications

• Do you thrive on making a positive, lasting impact on people?
• Are you bilingual in English and Spanish?
• Do you have customer service experience?
• Are you looking for an opportunity to learn a new industry, with paid on the job training?
• Would you enjoy working in multiple locations in your area?
• Do you want multiple opportunities to advance your career?
• Do you want to work in an open, office environment?
• Do you want to receive award-winning benefits, including low cost medical insurance benefits for you, as the employee?

You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we'll teach you the rest!

What you'll do

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• TOP-of-the-line training, with pay increase incentives which includes hands‑on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
• Excellent benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short- and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service – As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About Security Finance

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Apply Today!

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