Customer Service Representative (Multi Branch Support)

Security Finance; Hampton (SC); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Training pay increase

Benefits package

Monthly bonus potential

Community service

Growth opportunities

Job summary

Security Finance is seeking a front-line associate to be the first face customers see, helping with financial needs both by phone and in person.

No prior finance experience is required; comprehensive training is provided, along with a strong benefits package and opportunities for growth within the company.

Qualifications

• No prior finance experience required; training provided to get you up to speed.
• Excellent customer service is essential both on the phone and in person.
• Ability to market for new and continued customer business.

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Skills

Customer service

Sales

Communication skills

Job description

Overview

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

We offer

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
• Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Come Begin Your Story! Apply today!