Customer Service Representative KOA

EDS Service Solutions; Waimea/Kamuela (HI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

EDS Service Solutions in Waimea, HI is seeking a Customer Service Representative (CSR) to join a team supporting major rental car companies. The role keeps you active, handling the rental and return process with a friendly, professional approach.

You will welcome customers, process documents, and assist with questions. Requires 20+ years old, valid U.S. driver's license, and a clean driving record. Weekly pay at $19 per hour and growth opportunities.

Qualifications

• Must be at least 20 years old.
• Valid U.S. Driver's License.
• Clean driving record for the past 3 years.
• Previous customer service experience preferred.
• Professional appearance and strong communication skills.

Responsibilities

• Welcome customers in a professional and friendly manner.
• Provide excellent customer service throughout the rental and return process.
• Prepare and complete rental and return documents.
• Review rental agreements, rates, charges, and return information.
• Answer phones and assist customers with questions.
• Help resolve customer service issues.
• Provide directions, maps, and local area information.
• Assist with vehicle preparation when needed.
• Wash, vacuum, disinfect, and refuel vehicles as needed.
• Work as part of a team to provide a smooth and efficient customer experience.

Skills

Customer service

Communication

Teamwork

Job description

Job description:

Looking for a customer service job that keeps you active instead of sitting behind a desk all day? Join EDS Service Solutions and become part of a team supporting some of the nation's leading rental car companies in Waimea, HI.

If you're outgoing, dependable, and enjoy helping people, this is a great opportunity. As a Customer Service Representative (CSR), you'll assist customers throughout the rental and return process while helping keep daily rental car operations running smoothly.

Location: Waimea, HI
Pay: $19.00 per hour
Pay Schedule: Weekly Pay

What You’ll Do

• Welcome customers in a professional and friendly manner

• Provide excellent customer service throughout the rental and return process

• Prepare and complete rental and return documents

• Review rental agreements, rates, charges, and return information

• Answer phones and assist customers with questions

• Help resolve customer service issues

• Provide directions, maps, and local area information

• Assist with vehicle preparation when needed

• Wash, vacuum, disinfect, and refuel vehicles as needed

• Work as part of a team to provide a smooth and efficient customer experience

Why Join EDS?

• $19.00 per hour

• Weekly pay

• Work with a major rental car operation

• Customer-focused, fast-paced environment

• Stay active throughout your shift

• Work around newer vehicle models

• Opportunity for growth within a nationwide company

Requirements

• Must be at least 20 years old

• Valid U.S. Driver's License

• Clean driving record for the past 3 years

• Previous customer service experience preferred

• Professional appearance and strong communication skills

• Comfortable working outdoors

• Able to stand for extended periods

• Able to walk, bend, twist, and remain active throughout your shift

• Dependable and able to work as scheduled

• Friendly, professional, and customer-focused attitude

EDS Service Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.

Work Location: In person

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Vision insurance