Customer Service Representative CSI#1943

Chevron; Encinitas (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Direct Deposit with weekly pay

Health & Wellness packages

Education reimbursement program

Shift Differential Pay

Management Bonus Program

Loyalty Service Time Program

Commuter Benefit Program

Job summary

Chevron Stations Inc. is seeking a part-time Customer Service Representative at the Encinitas location. You will cook, cashier, and assist with cleaning tasks at the Chevron Gas Station CSI #1943, 540 La Costa Ave, Encinitas, CA 92024.

Shifts are part-time with duties including guest service, POS transactions, food preparation, and maintaining safety and cleanliness according to CSI standards. California requires age and training compliance; visas are not granted for this posting.

Qualifications

• Must be proficient in English to understand policies and communicate with customers and coworkers.
• Available to work a variety of hours including mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise good judgement.
• Ability to work independently and in a team.
• Must possess up-to-date food handling certificates where required by law.
• Cooking/restaurant experience preferred.

Responsibilities

• Provide exceptional guest service; greet and thank customers with eye contact.
• Conduct point-of-sale activities accurately and safely for retail and fuel sales.
• Maintain cash drawer and reconcile at shift end following CSI policies.
• Perform station cleaning of indoor and outdoor facilities, restrooms, pumps, and car wash.
• Prepare food and hot beverages; manage foodservice to maximize sales and minimize loss.
• Promote store specials and marketing programs.
• Restock shelves and ensure product availability across store areas.

Skills

Customer service

English proficiency

Attention to detail

Teamwork

Dealing with challenging situations

Job description

Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean!

Shifts: Part Time.

Location: Chevron Gas Station CSI #1943 | 540 La Costa Ave | Encinitas, CA. 92024.

Benefits:

• Full-time & Part-time shifts available.
• Direct Deposit with competitive weekly pay.
• Health & Wellness packages available for purchase.
• Education reimbursement program.
• Shift Differential Pay for select shifts and job titles.
• Management Bonus Program.
• Loyalty Service Time Program.
• Commuter Benefit Program.

Job Expectations:

• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage, and disposal procedures.
• Follow federal law and company standards on carding customers for all age-restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during the cooking of KKC products.

Essential Functions:

• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below the maximum level. Secure all funds in a safe and perform cashier reconciliation at the end of each shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only).
• May perform other duties as assigned by management.

Requirement/Qualifications:

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred.

Physical Demands Include but are not limited to:

• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward, and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34°F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
• Must be at least 18 years of age or older to work in California and Oregon locations.
• Must be at least 21 years of age or older to work in Washington locations.
• Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
• Must be at least 21 years of age or older to work in Management positions.
• Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
• The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA-based job position.

Visas will not be granted.

Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [e-mail].