Customer Service Representative 7262

Domino's; Eagle Point (OR); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's Eagle Point is hiring a Customer Service Representative to greet customers, answer questions, and ensure accurate order handling. The role emphasizes friendly communication, product knowledge, and teamwork in a fast-paced store environment.

Responsibilities include answering product questions, recording orders, and assisting with food preparation and packaging while maintaining cleanliness and safety standards. Previous retail experience is helpful but not required.

Qualifications

• A positive personality and customer-service orientation.
• Ability to speak with customers throughout shift and manage customer concerns.

Responsibilities

• Answer product and service questions to attract customers.
• Open and maintain customer accounts by recording and updating information.
• Prepare and package food products.

Job description

• Job Category Org: Store Customer Service Rep

Job Description

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a
positive personality, a clear and highly energetic voice, and he or she must also be customer
service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

• Attracting potential customers by answering product and service questions and
• Opening and maintaining customer customer accounts by recording and updating account information
• Preparing and packaging food products