Customer Service Representative (5989) - Cleveland, MS

Domino's; Cleveland (MS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible Scheduling

Opportunity for promotion

Job summary

Domino's in Cleveland, MS is hiring a Customer Service Representative to join our team. This role offers flexible full-time and part-time shifts, allowing candidates the ability to choose hours that fit their lifestyle.

Key responsibilities include taking and processing customer orders, providing excellent service, and managing cash transactions. The ideal candidate will be 16 or older and demonstrate strong communication skills. Join us today for a chance at promotional opportunities!

Qualifications

• Must be 16 years of age or older.
• Ability to follow directives and perform repetitive tasks.
• Excellent customer service skills.

Responsibilities

• Take and process orders via telephone.
• Provide excellent customer service to clients.
• Work under stress and meet quality control standards.

Skills

Customer service

Ability to make change

Verbal communication

Job description

Customer Service Representative (5989) - Cleveland, MS

• Full-time
• Job Category Org: Store Customer Service Rep

Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Domino’s is growing and we are looking to add Customer Service Representatives to our team!

IMMEDIATE HIRE! Short or Long shifts - YOUR CHOICE!

Flexible Scheduling! Part time and Full-time hours available – Work the shifts that work for you!

Job Requirements

Must be 16 years of age or older. Must be able to pass a background check. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. The ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgements and decisions.

Work Conditions

Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• Sudden changes in temperature in work area and while outside - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Fumes from food odors
• Exposure to cornmeal dust
• Compact work areas including walk-in cooler
• Hot surfaces/tools including oven reaching 500 degrees or higher
• Sharp edges and moving mechanical parts

Physical Duties & Requirements

• Lifting - Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Climbing - Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.
• Forward Bending - Forward bending at the waist is necessary at the pizza assembly station. The room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending performed occasionally to stock shelves and clean low areas.
• Reaching - Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Hand Tasks - Eye-hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.
• Sensing - Talking and hearing on telephone. Depth perception as well as near and mid-range vision required for most in-store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving.

Opportunity

Our Customer Service Representatives have the opportunity to work a schedule that works with their lives with flexible full-time and part-time shifts. Domino’s also offers a variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond! In fact, 90% of Domino's franchise owners started out as delivery drivers for Domino's!

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Ready to join our team? Submit your application today!