Customer Service Representative (3914) - 1745 Main St, West Warwick, RI 02893

Domino's; West Warwick (RI); On-site; USD 19,000 - 26,000; Full time

Job summary

Domino's in West Warwick is hiring a Customer Service Representative to greet customers, take orders, prepare menu items, and ensure a clean, welcoming store. You will use the store system to process orders, handle payments, and team up with colleagues to meet quality and service standards.

The role emphasizes dependable teamwork, clear communication, and a willingness to learn in a fast-paced restaurant environment. Training provided.

Qualifications

• Dependable team member with clear communication.
• Attention to detail and basic math skills.
• Willingness to learn in a fast-paced restaurant environment.

Responsibilities

• Greet customers and provide friendly service in person and over the phone.
• Take and enter orders accurately using the store's ordering system.
• Prepare and package pizzas and other food products.
• Handle payments and make accurate change.
• Stock ingredients and supplies and help maintain a clean store and equipment.
• Work with the team to meet food quality and service standards.

Skills

Customer service

Clear communication

Attention to detail

Basic math skills

Job description

Customer Service Representative (3914) - 1745 Main St, West Warwick, RI 02893

• Full-time
• Job Category Org: Store Customer Service Rep

We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Join your local Domino's team as a Customer Service Representative!

Help customers have a great experience by taking accurate orders, preparing pizzas and other menu items, and keeping the restaurant clean and ready for service.

RESPONSIBILITIES

• Greet customers and provide friendly service in person and over the phone.
• Take and enter orders accurately using the store's ordering system.
• Prepare and package pizzas and other food products.
• Handle payments and make accurate change.
• Stock ingredients and supplies and help maintain a clean store and equipment.
• Work with the team to meet food quality and service standards.

JOB TYPES

Full-time and Part-time

PAY $16 per hour

We are looking for dependable team members with clear communication, attention to detail, and a willingness to learn in a fast-paced restaurant environment.

Dependable team player with good communication, customer service, and basic math skills. Willing to learn food preparation, order taking, and restaurant cleanliness standards. Training provided.

PHYSICAL REQUIREMENTS

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.