Customer Service Representative

United States Digital Space LLC; Winter Gardens (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Full-time & Part-time shifts

Direct Deposit with weekly pay

Health & Wellness packages

Education reimbursement

Shift differential pay

Management bonus program

Loyalty service time

Commuter benefit

Job summary

Stations Inc (CSI) operates retail and fuel stations and is seeking dependable team members who value safety and customer focus. The role requires standing for long periods and handling cooking/food preparation in a fast-paced setting, with various shift options including graveyard hours.

Ideal candidates will have English proficiency, basic food-handling certification, and prior cooking/restaurant experience. Compensation is posted, with weekly pay and benefits for U.S. payroll offers.

Qualifications

• Proficient in English to understand safety policies and job instructions.
• Up-to-date food handling certificates as required by law (locations only).
• Cooking/restaurant experience preferred.

Responsibilities

• Provide exceptional guest service and greet customers.
• Handle POS transactions accurately and securely.
• Maintain cash drawer and perform end-of-shift reconciliation.
• Clean indoor and outdoor facilities, restrooms, and service areas.
• Prepare food and beverages and manage foodservice items.
• Promote store specials and marketing programs.
• Ensure shelves are stocked and products are displayed properly.

Skills

English proficiency

Food handling certificate

Cooking/Restaurant experience

Team player

Job description

Excited to grow your career?

At the company Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

People First, Excellence Always

CSI #: 1992

Address: 1145 TAVERN RD ALPINE CA 91901

Job Expectations:

• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products

Essential Functions:

• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.

Requirement/Qualifications:

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred

Supervisor Responsibilities:

• This position has no supervisory responsibilities

Travel:

• Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:

• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
• Frequent handwashing and attention to personal cleanliness standards.

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits:

• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service time Program
• Commuter benefit Program

Compensation Range:

$18.25 - $19.25

the company Stations Inc. (CSI)is an Equal Opportunity employer.Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us [e-mail].