Customer Service Representative

Bellevue Healthcare; Wenatchee, Northern (WA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Retirement match

Generous PTO

Paid holidays

Career growth with internal promotion

Job summary

Bellevue Healthcare is hiring a Customer Service Representative in Wenatchee, WA. You will guide customers on products with empathy, build lasting relationships, and process orders while keeping accurate records.

The role emphasizes strong communication, multitasking, and attention to detail in a retail health equipment environment. Join a locally owned company focused on compassionate care and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of experience in customer service, retail, or related field.
• Ability to multitask and stay organized.
• Proficiency with inventory and invoicing software is a plus.

Responsibilities

• Guide and educate customers on products with empathy and expertise.
• Build connections and maintain trust with customers through ongoing support.
• Process sales orders with accuracy and manage documentation.
• Assist with merchandising and showroom presentation to create a welcoming space.

Skills

Customer service

Strong communication

Active listening

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Inventory software

Invoicing software

Office software

Job description

Apply for Bellevue Healthcare Customer Service Representative (Wenatchee)

At Bellevue Healthcare, every role is a chance to serve and bring comfort to those in need. Join us, and transform your work into a career of lasting impact. Become a part of Bellevue Healthcare, where each day brings an opportunity to truly make a difference in the lives of those in our communities. For over 20 years, we’ve been dedicated to not just providing medical equipment, but also ensuring comfort, dignity, and independence to individuals facing challenging health journeys. Our commitment goes beyond simply delivering products—we’re here to listen, support, and serve with heart.

Our team works daily to support families and individuals with essential medical equipment that promotes well-being and peace of mind. It’s a job that comes with challenges, but also with the reward of knowing that every delivery, every interaction, and every effort brings real impact to those who need it most.

Bellevue Healthcare is a locally and privately-owned company, with 20+ retail locations across WA, OR, and ID. We’re dedicated to the communities we serve, and we’re proud to offer a workplace where team members can grow, evolve, and make a lasting difference.

To Thrive in This Role, You Will Need:

• A service-driven approach, always prioritizing customer needs and providing compassionate support
• Strong communication skills, both written and verbal, to connect effectively with customers and team members alike
• People skills focused on active listening, planning, and accountability
• Attention to detail and the ability to handle multiple responsibilities with care and focus
• A readiness to contribute in a retail environment that prioritizes compassionate care and quality service

Your Role:

• Guide and educate customers on our products with empathy and expertise, ensuring they feel supported in every interaction
• Build meaningful connections and maintain trust with customers through genuine, ongoing support
• Process sales orders with accuracy, manage documentation, and ensure inventory is organized
• Assist with merchandising and showroom presentation to create a welcoming space

Requirements:

• High School Diploma or GED
• Minimum of 1 year of experience in customer service, retail, or a related field
• Ability to multitask with solid organizational skills
• Ability to navigate software programs and office equipment efficiently
• Proficiency with inventory and invoicing software is a plus
• Positive attitude, attention to detail, and strong customer service mindset
• Ability to lift up to 30 lbs as part of daily tasks
• Tobacco/Nicotine free

What We Offer:

• A mission focused and supportive team environment
• Comprehensive healthcare benefits, retirement match, generous PTO, and paid holidays
• Career growth with a commitment to promoting from within
• Regular hours: Monday-Friday, 8:00 am to 5:00 pm

Join us at Bellevue Healthcare, where every day is an opportunity to serve and uplift others in our community.