Customer Service Representative

SBM Management Services, LP; Washington (District of Columbia); On-site; USD 27,000 - 28,378; Part time

Benefits offered by this job

Comprehensive benefit packages

Job summary

A facilities management company in Washington, DC, is seeking a part-time Customer Service Representative. Responsibilities include performing janitorial duties, maintaining cleanliness, and operating motorized equipment. The ideal candidate should have strong communication skills, be willing to follow safety procedures, and have some prior experience in a related field. This role offers compensation between $19.60 and $20.60 per hour, with shifts from 5:30 PM to 10:30 PM, Monday through Friday.

Qualifications

• 3-6 months training or experience preferred.
• Must be able to lift and/or move up to 35 pounds.
• Valid driver’s license may be required.

Responsibilities

• Perform janitorial duties and maintain cleanliness.
• Operate motorized cleaning equipment.
• Report incidents and hazardous conditions to supervisor.

Skills

Bilingual

Verbal communication

Written communication

Knowledge of cleaning methods

Ability to read instructions

Education

No specific education requirement

Job description

Customer Service Representative page is loaded## Customer Service Representativelocations: Washington, DCtime type: Part timeposted on: Posted Todayjob requisition id: JR103771# **Title:**Customer Service Representative# **Job Description:****Job Overview**The Custodian is responsible for the cleanliness and sanitation of all areas assigned.**Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Perform janitorial duties* Perform all duties listed on the daily schedule* Perform Hazardous Waste responsibilities including collecting, classifying, sorting, storing, shipping and receiving, labeling, cleaning, recycling, packaging of special and hazardous waste.* Operate motorized cleaning equipment* Maintain daily upkeep of assigned area* Report incidents and hazardous conditions to supervisor* Comply with safety rules, policies, and procedures* Stop at risk behavior of others and self* Perform work assignments in a team with other employees* Perform repetitive tasks* Maintain clean work area* Follow all protocols, company procedures, policies, and rules* Take direction and respond to supervision* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner* Fill in during staff shortage* Support shift lead in completing punch-list items* Use proper personal protective equipment* Present a professional appearance and conduct* Understand customer service and satisfaction* Understand reporting systems, and of the environment**Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.**Education and/ or Experience:** No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.**Certificates, Licenses, Registrations:** May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.**Knowledge, Skills, and Abilities:**Bilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documentsStrong verbal and written communication skillsKnowledge of cleaning methods and equipment and willing to share with teamKnowledge of the upkeep and care of the cleaning equipmentKnowledge of cleaning compounds and chemicals, and their safe, efficient use**Supervisory Responsibilities**This position has no supervisory responsibilities.**Physical Demands & Work Environment*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job**Compensation and Shift:**Monday-Friday 5:30pm-10:30pm $19.60-$20.60 per hour# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.