Customer Service Representative

Cinar Turkish Restaurant; United States; Remote; USD 37,195 - 46,838; Full time

Benefits offered by this job

Competitive starting pay

Comprehensive medical, dental, and wellness benefits

Flexible scheduling

Employee discounts

Ongoing training and career development

Job summary

A restaurant chain is hiring a Customer Service Representative for a remote role located in the United States. The representative will support operations by ensuring strong customer engagement, efficient service, and store upkeep. Candidates should possess excellent communication skills, attention to detail, and a team-oriented approach. This position offers competitive pay, comprehensive benefits, and opportunities for career development, emphasizing employee well-being and work-life balance.

Qualifications

• Friendly demeanor with strong commitment to customer service.
• Ability to handle groceries safely and efficiently.
• Physical stamina to stand for long periods and lift light to moderate items.

Responsibilities

• Greet customers warmly during checkout.
• Answer customer questions and direct them appropriately.
• Maintain clean and organized front-end areas.

Skills

Customer service orientation

Attention to detail

Communication skills

Team-oriented mindset

Job description

Customer Service Representative at Cinar Turkish Restaurant

This is a remote position. Eligibility: Applicants must reside in the United States.

The Customer Service Representative supports the company leadership team by executing a variety of store‑level tasks that ensure efficient, safe, and customer‑focused operations. This includes food service preparation, point‑of‑sale transactions, housekeeping duties, and general store upkeep.

Role and Responsibilities

• Greet customers warmly and provide attentive assistance during checkout.
• Answer customer questions and direct them to the appropriate departments or staff members.
• Collect and organize shopping carts and baskets from entrances and parking areas.
• Maintain clean, organized, and welcoming front‑end areas.
• Assist with light restocking, price checks, and returning items to their proper locations.
• Work collaboratively with team members across departments to support daily operations.
• Perform additional duties as assigned to help ensure a safe and efficient store environment.

Qualifications

• Friendly and approachable demeanor with a strong commitment to customer service.
• Attention to detail and ability to handle groceries safely and efficiently.
• Physical stamina to stand for long periods, push carts, and lift light to moderate items.
• Team‑oriented mindset with excellent collaboration skills.
• Effective communication skills to engage with customers and team members.
• Ability to address and resolve customer concerns promptly and professionally.

Benefits

• Competitive starting pay of $27.00–$34.00 per hour with opportunities for performance‑based increases.
• Comprehensive medical, dental, and wellness benefits for eligible associates.
• Flexible scheduling and paid time off to support work‑life balance.
• Employee discounts on groceries and other in‑store products.
• Access to ongoing training and career development programs for professional growth.
• GROW: Supporting career development through training, leadership opportunities, and continuous learning.
• CARE: Focusing on employee well‑being with comprehensive benefits, balanced schedules, and community involvement.