Customer Service Representative

QC Holdings, Inc.; Tupelo (MS); In loco; USD 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Employee assistance program

Descrizione del lavoro

QC Holdings, Inc. is hiring a Customer Service Representative for Store 4545 in Tupelo, MS. This full-time entry-level role focuses on delivering excellent customer service and handling daily cash transactions. The CSR will also initiate customer loans and work rotating shifts, including some Saturdays.

The position emphasizes reliability, teamwork, and basic computer skills, with benefits and a monthly bonus program available to full-time staff.

Competenze

• Handle cash transactions for customers.
• Initiate customer loans.
• Ability to work rotating shifts including some Saturdays.
• Must be 18+ and eligible to work in the United States.

Mansioni

• Complete cash transactions for our customers.
• Initiate customer loans.
• Support customers with loan and payment inquiries.
• Maintain accurate records and POS transactions.

Conoscenze

Cash handling

Customer service

Communication

Basic computer skills

Team player

Strumenti

POS system

Descrizione del lavoro

Loan Masters is looking for an energetic, positive Full Time Customer Service Representative to join our team!

This position will be located at Store 4545 located at: 853 N. Gloster, Suite A-B Tupelo , MS 38804.

The Customer Service Representative opportunity is a Full time entry‑level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As aCustomer Service Representativeyou will:

• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As aCustomer Service Representativeyou will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer ourCustomer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(LendNation/Loan Masters) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Loan Masters, and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings, Loan Masters and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation/Loan Masters is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.