Customer Service Representative

Ultradent; Salt Lake City, Northern (UT, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental & Other Insurances

Health Savings Account

401K Plan with employer matching

Employee access to discounted Ultradnt

PTO and MTO

Five days paid between Christmas and N

Education Assistance

Onsite Fitness Center

Job summary

Ultradent, a global name in oral health care, seeks a Customer Service Representative in Salt Lake City to join its in-house sales team. This full-time role is remote-friendly but requires headquarters trainings, with hours Mon–Fri 8:30 AM–5:00 PM and pay of $22.25/hour.

Ideal candidates have 1–2 years of phone sales experience; a dental industry background is a plus. Excellent communication, strong organization, and basic math skills are required.

Qualifications

• 1–2 years of phone sales experience or similar
• Dental industry background is a plus
• A positive can-do attitude
• Excellent communication and organizational skills
• Basic math and computer skills

Responsibilities

• Manage high volume of customer service calls with a focus on sales
• Cross selling/up selling to educate customers on products
• Provide technical support to customers on product questions
• Work closely with outside sales force

Skills

Phone sales

Communication

Organization

Basic math

Computer skills

Positive attitude

Job description

## Customer Service RepresentativeApply: Salt Lake City, UT: Full time: Posted 2 Days Ago: R-2691**Please note before applying: We are only considering local candidates in the Salt Lake Valley for this position! Thank you!**Are you a **Customer Service Representative** looking to join an in-house sales team who sells award-winning products nationwide? **Ultradent**, a global name in oral health care, is a good place for you! We are currently seeking experienced, talented **Customer Service Representative** to work remotely (but will be required to come to headquarters for live trainings) for our in-house customer service team. The shift will be Monday through Friday 8:30 AM to 5:00 PM. Compensation for this position is $22.25/hour.**Following are the job responsibilities:*** Manage high volume of customer service calls with a focus on sales* Cross Selling/Up Selling to and educating customers on products through inbound calls* Providing technical support to customers on product related questions* Work closely with our outside sales force**WHAT YOU’LL NEED TO SUCCEED:*** A POSITIVE CAN DO ATTITUDE!* Must be driven to meet company sales and customer service goals* Excellent communication and organizational skills* Basic math and computer skills**WHAT WE’RE LOOKING FOR IN YOU:*** 1-2 years of phone sales experience is ideal* Dental industry background is a plusUltradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values – Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment. VEVRAA Federal Contractor: For more information please contact us at [e-mail] PWDNET### About Us**WHY WORK AT ULTRADENT:****Ultradent Products, Inc.**, is a collaborative and hard-working company with a 45-year history of innovation. Ours is a fun, fast-paced work environment dedicated to providing unique, solution-oriented products to dentists—and their patients—across the globe. Our company was built on a foundation of innovation, integrity, hard work, quality, and care, and we put those values into everything we do. We ask all colleagues to seek out the excluded, enhance the team, share feedback fearlessly, welcome feedback humbly, amplify all voices, and embrace our differences. Hear what some of our employees have to say **#whyiultradent**: https://youtu.be/UGpDHCaZ\\_Yw.**WHAT BENEFITS AND PERKS YOU'LL GET AT ULTRADENT:*** Medical/Dental & Other Insurances (eligible the first of month after 60 days)* Health Savings Account with employer contribution* 401K Plan with employer matching contribution* Employee access to discounted Ultradent products* Excellent Paid Time Off (PTO) and Medical Time Off (MTO) account to support medical and military events* Five days paid between Christmas and New Years* Education Assistance* Onsite Fitness Center