Customer Service Representative

LendNation; Ridgeland (MS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Monthly bonus program

401(k)

Paid Time Off

Health insurance

Dental insurance

Job summary

LendNation in Ridgeland, MS is seeking a Full Time Customer Service Representative. This role involves cash handling, initiating loans, and assisting customers with their needs. Ideal candidates should possess strong customer service skills and be able to work rotating shifts.

The position offers steady hours, opportunities for bonuses, and comprehensive benefits including health and dental insurance. Join our team dedicated to providing convenient financial solutions to underserved communities.

Qualifications

• Excellent customer service skills are critical for this role.
• Experience handling cash transactions is required.
• Ability to work independently with minimal supervision.

Responsibilities

• Complete cash transactions for our customers.
• Initiate customer loans and manage follow-ups.
• Work rotating shifts, including some Saturdays.

Skills

Customer service skills

Cash handling experience

Ability to operate computers

Job description

Job Overview

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 4539 located at 607 Hwy 51 N STE B Ridgeland, MS 39157. The Customer Service Representative opportunity is a full‑time entry‑level position that has great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.

Responsibilities

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past‑due payments
• Work rotating shifts and some Saturdays; you will have Sundays off

Requirements

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation, a valid driver’s license, and maintenance of auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

Compensation & Benefits

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

About The Company

QCHI (LendNation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. QCHI operates through a network of approximately 230 branches in the United States and online under the brands LendNation and 310‑Loan in Canada.

EEO Statement

QCHI / LendNation is an Equal Opportunity Employer.