Customer Service Representative

LoanStar Title Loans; Richardson (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid Holiday

Vacations

On-the-Job Training

Full Time Schedule – Mon to Fri

Rotating Saturdays

Sundays off

Job summary

LoanStar Title Loans in Richardson, TX is seeking a Customer Service Representative to help potential borrowers and existing customers with loan questions, evaluate vehicles, and manage loans and payments. You will also communicate with customers about their accounts and make courtesy calls when needed.

This full-time role in Richardson offers a Monday–Friday schedule with rotating Saturdays, paid holidays, on-the-job training, and the opportunity to advance while never working Sundays.

Qualifications

• Must have a High School Diploma.
• Previous Customer Service Experience.
• Computer and Data Entry Experience.
• Great attitude.
• Detail oriented.

Responsibilities

• Assist potential borrowers and current customers with questions regarding loan products.
• Evaluate vehicles and assess loan options.
• Manage customer loans and payments, updating records as needed.
• Communicate with customers daily about their accounts and respond to inquiries.
• Make courtesy calls when necessary to ensure account accuracy and service quality.

Skills

Customer service

Education

High School Diploma

Tools

Data Entry Software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Full Time Richardson, TX, US

5 days ago Requisition ID: 3260

Salary Range: $15.00 To $16.00 Hourly

Job Description:

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.

LoanStar Title Loans offers their employees:

• Paid Holiday
• Vacations
• Paid on the Job Training
• Full Time Positions- Monday to Friday
• with a rotating Saturday schedule
• Best of all Never Work on Sundays!

Job Requirements

General

Must be Able to Work Full Time

Great attitude

Detail Oriented

Education

Must have a High School Diploma

Work Experience

Previous Customer Service Experience

Computer and Data Entry Experience

Personal

We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity

.

About Us

LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.

Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.

Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.

Must be able to pass a company background screening, including a credit, criminal and background check.