Customer Service Representative

Kohl Wholesale; Quincy (IL); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Vacation time

401K

Health insurance

Vision plan

Dental plan

Employer clinic

Education assistance

Gym discounts

Flu shots

Job summary

Kohl Wholesale in Quincy, IL seeks a dependable Customer Service representative to handle daily inquiries and support the department. The role requires a high school diploma, basic food service knowledge, and strong computer skills including Outlook. Candidates should stay calm under pressure and adapt to changing conditions.

The position offers a base wage from $17.00 to $19.87 per hour and a comprehensive benefits program. Join a team focused on service excellence and reliability.

Qualifications

• High school diploma or GED required.
• Food service knowledge preferred.
• Ability to recognize and correct problems, request assistance or refer to supervisor.
• Able to work under stress and adapt to changing conditions.
• Visual and aural faculties sufficient to perform all tasks.
• Proficient in computers and Microsoft Office applications including Outlook; ability to learn other software.

Job description

HOURS : 8:00a.m.-4:30p.m. Monday - Friday

REQUIREMENTS:

• High school diploma/GED required.
• Food service knowledge preferred.
• Should possess ability to recognize and correct problems, request assistance to correct them when necessary, or refer them to the appropriate supervisor.
• Able to work under stress and adapt to changing conditions.
• Must have visual and aural faculties sufficient to enable employee to perform all tasks as set forth and assigned to him/her.
• Proficient in the use of computers and Microsoft office suite applications including Outlook; ability to learn and effectively use other computer software systems.

BENEFIT PROGRAM INCLUDES:

Vacation and Sick Time, 401K, Company Discount, Health, Vision, Dental Plans, Employer Clinic, Social Security and Medicare Match, Supplemental Life Insurance, Short-Term Disability, Flex Plan-Medical/Dependent Care, Credit Monitoring/Pre-Paid Legal, Employee Assistance Program, Education Assistance Program, Gym Membership Discounts, and Flu Shots.

For a full menu of benefits, visit: https://kohlwholesale.com/benefits1/

JOB LEVEL: 10

BASE WAGE: FROM $17.00-$19.87 PER HOUR

DEPARTMENT: CUSTOMER SERVICE

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.