Customer Service Representative

Domino's; Pinetop-Lakeside (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza is seeking committed customer service representatives in the United States. You will handle orders, prepare products, stock ingredients, and assist customers in person or by phone. The role emphasizes accuracy, speed, and friendly service to ensure a great pizza experience.

This position offers flexible scheduling, potential for growth, and a dynamic team environment within a fast-paced pizza operation.

Qualifications

• Must be 16 years of age or older.
• Operate all equipment.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Handle customer orders in person or by phone and online.
• Prepare products and stock ingredients.
• Process monetary transactions and give correct changes.
• Perform inventory and maintain paperwork.
• Keep equipment and facility clean and safe.

Skills

Customer service

People skills

Verbal communication

Cash handling

Order processing

Multitasking

Telephone orders

Teamwork

Job description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Requirements:

• You must be 16 years of age or older.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Essential Functions/Skills:

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary changes.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Training:

• Orientation and training provided on the job.
• Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Work Conditions Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from the oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

When it comes to making and delivering delicious pizza, Domino’s is king. Domino’s operates more than 14,000 pizza restaurants in more than 85 countries, and delivers more than 1.5 million pizzas each day. Domino’s delivery experts drive more than 10 million miles across the United States every week to bring you the best food we can make. Talk about passion! Here’s how we became a powerhouse of pizza delivery.