Customer Service Representative

Talentify; Parker (CO); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet is seeking a Customer Service Representative in Parker, CO to welcome pet parents and VIPs, handle phone calls, and promote a range of care services. You will join a pet-loving team focused on safety and guest satisfaction.

Expect a fast-paced environment with standing, walking, and occasional lifting up to 40 lbs. Evening, weekend, and holiday availability is required; DailyPay is available to access earned wages.

Qualifications

• Must be able to stand for long periods and be on your feet most of the shift.
• Must be able to lift up to 40 lbs (pet-related bags, crates, etc.).
• Availability on evenings, weekends and holidays is required.

Responsibilities

• Welcoming pet parents and their furry VIPs and providing a warm, friendly greeting.
• Answering phones with a smile and multitasking effectively.
• Touring new clients through the facility and selling services to keep tails wagging.
• Ensuring up-to-date vaccinations are on file for safety.
• Managing check-ins and check-outs with efficiency and a personal touch.

Job description

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

We're sniffing out our next Customer Service Representative at Heritage Pet

—someone who can make every client feel like a VIP (Very Important Pet-parent).

Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.

At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.

Perks & Pay:

Telehealth , 401k and Pet Insurance

Pay starts at $17.50/hour DOE + tips

Access your earned wages anytime with DailyPay.

Reporting To:

General Manager

What You Should Know:

• You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes.
• Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know).
• Availability on evenings, weekends, and holidays required (pets don’t take days off).
• Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig.

What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers):

• Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
• Answering phones with a smile in your voice and multi-tasking like a pro.
• Touring new clients through the facility and selling the services that keep tails wagging.
• Ensuring up-to-date vaccinations are on file—because safety first.
• Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat).?