Customer Service Representative

GLOW ORLANDO; Orlando (FL); On-site; USD 35,000 - 70,000; Full time

Job summary

GLOW ORLANDO is hiring a Customer Service Representative to enhance customer engagement and sales. This entry-level position focuses on driving sales through building relationships in a dynamic environment. If you're enthusiastic and ready to contribute to a meaningful customer experience, this role is for you.

Qualifications

• 1-2 years of experience in sales or customer service preferred.
• Exceptional communication skills, ability to build rapport quickly.
• Strong customer-first mindset and a passion for delivering outstanding service.

Responsibilities

• Drive customer sales and retention by identifying needs and promoting products.
• Represent the brand at events, showcasing products and closing sales.
• Seek new opportunities to expand customer base through outreach and networking.

Skills

Communication

Customer-first mindset

Sales skills

Problem-solving

Tools

CRM systems

Job description

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Position: Customer Service Representative

About Us:

At Glow Orlando, we don't just create marketing strategies; we build authentic connections that inspire action and drive lasting change. We are dedicated to transforming the customer experience by fostering meaningful relationships between businesses and their communities. Our dynamic team thrives on creativity, motivation, and a passion for helping others succeed. If you’re someone who’s motivated by challenge and looking for an opportunity to play a key role in sales and customer engagement, Glow Orlando is the place for you.

Position Overview:

We are looking for an enthusiastic, sales-driven Customer Service Representative to join our Orlando-based team. This role offers an exciting opportunity to directly contribute to customer growth while representing a brand that is committed to creating a positive impact. As a key player in our customer service team, you will be responsible for driving face-to-face sales, building long-term customer relationships, and providing exceptional service at events and in customer interactions.

Key Responsibilities:

• Sales Growth & Retention: Proactively drive customer sales and retention by identifying needs, promoting products/services, and delivering top-notch service to foster lasting relationships.
• Event Sales Representation: Represent the brand at various events in Orlando, showcasing products and closing sales with potential customers in a fast-paced, dynamic environment.
• Customer Acquisition: Seek out new opportunities to expand the customer base through targeted outreach, networking, and lead generation efforts.
• Consultative Support: Offer tailored solutions to customers by providing in-depth product knowledge and guidance on how our services can best meet their unique needs.
• Product Expertise: Maintain extensive knowledge of product offerings, ensuring all customer interactions are informative, accurate, and focused on adding value.

Qualifications:

• 1-2 years of experience in sales, customer service, or a related field, preferably in retail or event environments, is preferred but not essential
• Exceptional communication skills, both written and verbal, with an ability to build rapport quickly.
• Strong customer-first mindset and a passion for delivering outstanding service.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Familiarity with CRM systems is a plus.
• A proactive, problem-solving attitude and a drive for continuous improvement.

Why Glow Orlando?

At Glow Orlando, you’ll not only gain hands-on experience in customer service and sales but also be part of an innovative company with a mission to drive positive change through impactful events and connections. We provide a supportive and dynamic environment where you can grow both personally and professionally.

How to Apply:

If you're ready to drive sales, build relationships, and be part of something bigger, we want to hear from you! Apply today by submitting your resume and join us in making a difference while growing our customer base together.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Advertising Services and Events Services

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