Customer Service Representative

Pinnacle Marketing Solutions; Murrieta (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

Pinnacle Marketing Solutions is seeking proactive Marketing Trainees to join our team in a fast-paced, customer-facing environment. This entry-point role blends marketing, sales, and customer service to drive client profitability and growth.

As a Customer Service Representative on our promotions team, you will learn product knowledge, qualify leads, and present solutions tailored to customer needs while collaborating with internal departments.

Qualifications

• Entry point into marketing, sales or business development.
• Customer-facing role in fast-paced environment.
• Willingness to learn and grow.
• 0–2 years of experience is a plus.

Responsibilities

• Effectively communicate with customers in a retail setting.
• Present the customers with products and services tailored to their need.
• Provide knowledgeable answers to questions about products.
• Work with internal departments to meet customers needs.
• Communicate with customers to generate sales leads.

Skills

Customer service

Sales

Communication

Teamwork

Job description

At Pinnacle Marketing Solutions, we are dedicated to pushing boundaries and delivering outstanding solutions. We look for proactive and enthusiastic Marketing Trainees to join our team. This role is perfect for someone eager to start a career in marketing and sales.

As a part of our marketing team, the Customer Service Representative would be responsible for providing sales, marketing, and customer service experience intended to improve the profitability of our clients. Focusing on lead generation and nurturing potential customers, individuals will play a key role on our promotions team through promotional sales.

Responsibilities:

• Effectively communicate with customers in a retail setting
• Present the customers with products and services tailored to their need
• Provide knowledgeable answers to questions about products.
• Work with internal departments to meet customers needs.
• Communicate with customers to generate sales leads

This opportunity is a strong fit if you're someone who:

• Is looking for an entry point into marketing, sales, or business development
• Enjoys working in a customer-facing, team-driven environment
• Communicates well and learns quickly in fast-paced settings
• Is motivated by growth, goals, and performance-based success
• Has 0-2 years of experience (retail, hospitality, or customer service is a plus)

Culture:

• Fun, work hard play hard environment
• Travel opportunities
• Leadership workshops and development
• Training in sales, marketing, business
• Merit Based Promotions

We are looking for the drive, the passion, the student mentality, and the willingness to learn. If you are up for a challenge and looking to grow,