CUSTOMER SERVICE REPRESENTATIVE

The-Carlisle-Group; Missouri; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company paid Employee Life and Health Insurance

401k Plan

Job summary

The-Carlisle-Group is searching for a Customer Service Representative in Missouri to provide exceptional support in commercial insurance. The ideal candidate will have at least 4 years of customer service experience, particularly in insurance, to maintain strong relationships with clients and carriers.

This role offers a family-friendly work environment and a comprehensive benefits package, including health insurance and a 401k plan.

Qualifications

• Minimum of 4 years of customer service experience in the insurance industry.

Responsibilities

• Answering inquiries related to commercial insurance.
• Issuing payments for policies.
• Quoting and issuing policies and endorsements.
• Brokering ancillary lines of business.
• Managing relationships between carriers and agents.

Skills

AMS 360 Management System

Exceptional phone skills

Insurance quoting and issuing

Customer service experience

Job description

Our client is a retail Agency servicing the state of Mississippi. They have built their business by making solid commitments to their business relationships with their producers, their companies and their service providers, to provide superior service and knowledge at all times. This position helps them to uphold that commitment to their customers in a family friendly work environment. Full benefit package including company paid Employee Life and Health Insurance and 401k.

Responsibilities

Commercial insurance customer service skills including:

• AMS 360 Management System Preferred
• Answering Inquiries
• Issuing payments
• Quoting and issuing policies and endorsements
• Exceptional phone skills
• Brokering ancillary lines of business
• Manage relationships between carriers and agents

Experience / Educational Requirements

• Minimum of 4 years of customer service experience