Customer Service Representative

U-Haul; Manchester (NH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Job summary

U-Haul in Manchester, NH is urgently hiring for a Lot Attendant / Customer Service Representative. The role involves assisting customers, managing rentals with U-Scan, moving and hooking up trucks, and keeping equipment clean and safe on the lot.

Qualified candidates will have a valid driver’s license and a high school diploma or equivalent. The position is weekends and closures, with competitive hourly pay and ongoing training through U-Haul University.

Qualifications

• Must have a valid driver’s license.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

Lot Attendant / Customer Service Representative (URGENTLY HIRING)

• MUST HAVE A VALID DRIVERS LICENSE**

Hire Fast, Pay Fast!

Start today and get paid today. Schedule two paid hands-on working interviews and earn pay for each. New team members may also qualify for a $100 hiring bonus and a $300 cash bonus upon successful completion of U-Haul's Equipment Inspection and Verification through the 1-2-3 Punch Certification Program.

Do you enjoy helping customers and working in a fast-paced environment? U-Haul is looking for friendly, dependable team members to provide excellent customer service while maintaining a safe, clean, and organized lot.

Shift: Weekends and closers needed

Pay: $15-$17

U-Haul Offers

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.