Customer Service Representative

SBM Offshore; Manassas (VA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP in Manassas, VA is seeking a Customer Service Representative responsible for cleaning and sanitation tasks across assigned areas. The role offers $17.50 per hour on a Tuesday-Saturday schedule.

Responsibilities include performing janitorial duties, operating cleaning equipment, maintaining daily area upkeep, following safety rules, and communicating professionally with team and supervisors. No advanced education required; 3–6 months training preferred.

Qualifications

• Education requirement is minimal; 3–6 months training or experience preferred.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment.
• Ability to read and interpret instructions, procedures, and manuals.

Responsibilities

• Perform janitorial duties and daily cleanup of assigned areas.
• Operate motorized cleaning equipment as required.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules, policies, and procedures.
• Maintain a professional appearance and conduct when speaking with staff and customers.

Skills

Bilingual a plus

Education

No specific education requirement

Job description

Title:

Customer Service Representative

Job Description:

Compensation and Shift:

$17.50 per hour
Tuesday-Saturday

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Perform janitorial duties

• Perform all duties listed on the daily schedule

• Operate motorized cleaning equipment

• Maintain daily upkeep of assigned area

• Report incidents and hazardous conditions to supervisor

• Comply with safety rules, policies, and procedures

• Perform work assignments in a team with other employees

• Perform repetitive tasks

• Maintain clean work area

• Follow all protocols, company procedures, policies, and rules

• Take direction and respond to supervision

• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

• Fill in during staff shortage

• Support shift lead in completing punch-list items

• Use proper personal protective equipment

• Present a professional appearance and conduct

• Understand customer service and satisfaction

• Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver’s license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM’s benefits, please visit SBM’s website at:

www.sbmmanagement.com/careers Careers – SBM

_ SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. _