Customer Service Representative

Cintas; Lafayette (LA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

ESOP

Disability & Life Insurance

Paid Time Off

Career Development

Job summary

Cintas is seeking a Customer Service Representative to assist internal partners and external customers. Responsibilities include handling calls, data entry, account reconciliation, reporting, invoicing, and processing new accounts and orders.

Outbound calls for information and follow-up are also included, along with occasional special projects. Benefits include medical, dental and vision plans with multiple options, a 401(k) with company match/ESOP, and paid time off, supporting skill

Qualifications

• 1+ years' customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.
• Proficiency with Microsoft Office and intranet/internet.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and assisting in account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound customer calls to obtain information and follow up to resolve issues.
• Support miscellaneous projects as needed.

Skills

Customer service experience

Microsoft Office

Education

High School Diploma

Bachelor's Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Requisition Number

235064

Skills / Qualifications

Required

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

Operations

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift