Customer Service Representative

SBM; Kirkland (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, Kirkland, WA, is hiring a Customer Service Representative to support daily cleaning operations and customer interactions. You will perform janitorial duties, operate cleaning equipment, and maintain a safe, organized work area while following SBM’s safety policies and procedures.

The role requires basic reading of instructions, strong verbal communication, and reliability. This is a full-time, daytime shift with start pay in the $20.76–$21.76 per hour range and

Qualifications

• No specific education requirement; 3–6 months training or experience preferred.
• Must be able to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.

Responsibilities

• Perform janitorial duties as assigned.
• Operate motorized cleaning equipment.
• Maintain the daily upkeep of the assigned area.
• Report incidents and hazardous conditions to supervisor.
• Follow safety rules, policies, and procedures.
• Present a professional appearance and conduct.
• Work in a team with other employees.
• Shift Monday–Friday, 7:00am–3:30pm.

Skills

Bilingual

Verbal & written communication

Reading instructions

Team collaboration

Tools

Forklift certification

Cleaning equipment knowledge

Job description

## Customer Service RepresentativeApplylocations: KIRKLAND, WAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR106706# **Title:**Customer Service Representative# **Job Description:****Job Overview**The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.**Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Perform janitorial duties* Perform all duties listed on the daily schedule* Operate motorized cleaning equipment* Maintain daily upkeep of assigned area* Report incidents and hazardous conditions to supervisor* Comply with safety rules, policies, and procedures* Perform work assignments in a team with other employees* Perform repetitive tasks* Maintain clean work area* Follow all protocols, company procedures, policies, and rules* Take direction and respond to supervision* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner* Fill in during staff shortage* Support shift lead in completing punch-list items* Use proper personal protective equipment* Present a professional appearance and conduct* Understand customer service and satisfaction* Understand reporting systems, and of the environment**Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.**Education and/ or Experience:** No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.**Certificates, Licenses, Registrations:** May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.**Knowledge, Skills, and Abilities:**Bilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documentsStrong verbal and written communication skills.Knowledge of cleaning methods and equipment and willing to share with team.Knowledge of the upkeep and care of the cleaning equipment.Knowledge of cleaning compounds and chemicals, and their safe, efficient use.**Supervisory Responsibilities**This position has no supervisory responsibilities.* **Physical Demands & Work Environment*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.**Shift & Compensation:**Monday- Friday. 7:00am-3:30pm.20.76 - 21.76 start pay.# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBM***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***