Customer Service Representative

LendNation; Guntersville (AL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus program

Paid time off

Paid holidays

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Referral program

Vision insurance

Job summary

QCHI (LendNation) is seeking a full-time, entry-level Customer Service Representative at Branch 4126 in Guntersville, AL. You will handle cash transactions, initiate loans, and reach out to customers with past-due payments.

The role offers steady hours, a Monday–Friday schedule with some Saturdays and Sundays off, plus a comprehensive benefits package including health insurance, 401(k), PTO, and more.

Qualifications

• Excellent customer service skills and a positive attitude.
• Cash handling experience with accuracy and integrity.
• Able to operate computers/office equipment and basic software.
• Must have a valid driver's license and reliable transportation.
• Reliable attendance and ability to work with minimal supervision.

Responsibilities

• Complete cash transactions for customers accurately.
• Initiate customer loans and explain options.
• Contact customers about past due payments and follow up.
• Work Monday–Friday with some Saturdays; Sundays off.

Skills

Customer service

Cash handling

Computer skills

Driver's license

Attendance reliability

Eligibility to work in US

Job description

Description

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!

Job Details

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!

This position will work at Branch 4126 located at 14258 US Hwy 431 Guntersville, AL 35976.

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative You Will

• Complete cash transactions for our customers


• Initiate customer loans


• Contact customers about past due payments


• Work Monday thru Friday and some Saturdays. You will have Sundays off!

Customer Service Representative you will need to bring

• Excellent customer service skills


• Cash Handling experience


• Ability to operate computers and standard office equipment preferred


• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance


• Ability to work with minimal supervision


• Reliable attendance is an essential requirement of the position


• Must be at least 18 years of age


• Must have proof of eligibility to legally work in the United States

We Offer Our Customer Service Representatives

• Monthly bonus program


• Steady hours, Paid Time Off, Paid Holidays

Benefits

• 401(k)


• Dental insurance


• Employee assistance program


• Health insurance


• Health savings account


• Life insurance


• Paid time off


• Referral program


• Vision insurance


• Benefits available to full time employees. Each benefit available at varying lengths of employment.

About The Company QCHI (LendNation)

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative