Customer Service Representative

QC Holdings, Inc.; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

QCHI, also known as LendNation, is seeking a motivated Full Time Customer Service Representative in Green Bay, WI to handle cash transactions and loan initiation with a strong emphasis on customer service. Enjoy a $500 sign-on bonus and steady hours with PTO and holidays as part of a benefits package.

This entry-level role requires reliability, basic computer skills, and the ability to work in a team-oriented environment while maintaining excellent customer service standards.

Qualifications

• Must be at least 18 years old and eligible to work in the United States.
• Ability to operate computers and standard office equipment.
• Reliable attendance and ability to work rotating shifts including some Saturdays.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Work rotating shifts and some Saturdays; Sundays off.

Skills

Customer service

Cash handling

Communication

Tools

Computer skills

Job description

Store 0254, 509 S Military Ave, Green Bay, WI 54303, USA

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

ASK ABOUT OUR $500.00 SIGN ON BONUS !!

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

This position will work at Store 0254 located at 509 S Military Ave Green Bay, WI 54303.

As a Customer Service Representative you will:

• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.