Customer Service Representative

QC Holdings, Inc.; Goodlettsville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Life insurance

Paid holidays

Employee assistance program

Referral program

Job summary

QCHI / Lend Nation is seeking an energetic, full-time Customer Service Representative to join Branch 4608 in Goodlettsville, TN. You will engage customers, complete cash transactions, and help initiate loans with a focus on accuracy and courtesy.

This entry-level position offers steady hours, the possibility of a monthly bonus, and access to benefits like health insurance, 401(k), paid time off, vision, and life insurance.

Qualifications

• At least 1 year of collections experience.
• Ability to operate computers and standard office equipment.
• Must be at least 19 and eligible to work in the United States

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Work rotating shifts and some Saturdays; Sundays off.
• Provide excellent customer service.

Skills

Customer service

Collections experience

Cash handling

Data entry

Education

High school diploma or equivalent

Tools

MS Office

Internet banking systems

Job description

Store 4608
601 S Main St
Ste B
Goodlettsville, TN 370721757, USA

Store 4608
601 S Main St
Ste B
Goodlettsville, TN 370721757, USA

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!

This position will work at Branch 4608 located at 601 S Main St, Ste. B, Goodlettsville, TN 37072

The Customer Service Representative opportunity is a full-time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

Additional pay available based on experience.

As aCustomer Service Representativeyou will:

• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As aCustomer Service Representativeyou will need to bring:

• At least 1 year of collections experience
• Ability to operate computers and standard office equipment preferred.
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is an essential requirement of the position.
• Must be at least 19 years of age.
• Must have proof of eligibility to legally work in the United States

We offer ourCustomer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(Lend Nation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and Lend Nation) at our website www.qchi.com/company.

This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / Lend Nation is an Equal Opportunity Employer

Customer Service Representative

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.