Customer Service Representative

QC Holdings, Inc./LendNation; Dexter (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus program

Paid time off

Paid holidays

401(k)

Health insurance

Health savings account

Life insurance

Referral program

Vision insurance

Job summary

QC Holdings, Inc./LendNation in Dexter, MO is seeking a Full Time Customer Service Representative. This entry-level position offers steady hours, a monthly bonus program, and comprehensive benefits.

You will handle cash transactions, initiate loans, and work rotating shifts with Saturdays, while Sundays are off. The role requires reliability, basic computer skills, and the ability to work with minimal supervision.

Qualifications

• Proven customer service ability and strong interpersonal skills.
• Ability to work in a team and maintain a positive attitude.
• Reliable attendance and punctuality are essential.
• Proficient with computers and basic office equipment.

Responsibilities

• Process cash transactions for customers.
• Initiate customer loans as part of the service process.
• Work rotating shifts with some Saturdays; Sundays off.
• Maintain professional conduct and provide exceptional service.

Skills

Customer service

Team player

Reliable attendance

Basic computer skills

Tools

Office software basics

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

This position will work at Store 0142 located at 217 W Business US Highway 60 Dexter, MO 63841.

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As aCustomer Service Representativeyou will:

• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As aCustomer Service Representativeyou will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 19 years of age
• Must have proof of eligibility to legally work in the United States

We offer ourCustomer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.