Customer Service Representative

Cintas; Delhi Township (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit-Shar

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Career Development Opportunities

Job summary

Cintas is seeking a Customer Service Representative to provide customer service to internal partners and external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; and occasional follow up calls.

This role focuses on accuracy, timely responses, and collaboration with teams; benefits include

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED; Bachelor's degree preferred.
• Experience with Microsoft Office and general documenting/editing tasks.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and assisting in account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information or follow up on issues.
• Assist in miscellaneous projects as needed.

Skills

Inbound/outbound call experience

B2B account support

Strong communication skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Intranet/Internet

Job description

Requisition Number: 233092

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills / Qualifications

Required

• 1+ yearscustomer service experience
• High School Diploma/GED; Bachelors Degree preferred

Preferred

• Experience with heavy inbound andoutbound calls and transferring calls
• 3+ years business-to-business account support
• Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

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