Customer Service Representative

Traveling with Mchaila; Remote; USD 30,000 - 45,000; Full time

Job summary

A client-focused service company is seeking a Customer Service Representative to provide support through a dedicated advisor-led service model. This fully remote position involves assisting customers with inquiries, scheduling, and confirmations while maintaining accurate records. Ideal candidates will have strong communication and customer service skills, attention to detail, and a reliable, professional demeanor. The role offers training and opportunities for growth within a supportive team environment.

Benefits

Training and ongoing support

Opportunity to grow within a supportive team

Qualifications

• Strong communication and customer service skills are essential for this role.
• Must demonstrate attention to detail and the ability to work in a remote environment.
• Reliability and professionalism are key for interacting with clients.

Responsibilities

• Support customers through their assigned advisor.
• Respond to inquiries and provide accurate information.
• Assist with scheduling, confirmations, and follow-ups.
• Maintain clear communication and accurate client records.

Skills

Strong communication skills

Customer service skills

Attention to detail

Tech comfort

Job description

We are seeking a customer‑focused Customer Service Representative to support clients through a dedicated advisor‑led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.

You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high‑quality customer service in a structured environment.

What Youll Do:

• Support customers through their assigned advisor
• Respond to inquiries and provide accurate information
• Assist with scheduling, confirmations, and follow‑ups
• Maintain clear communication and accurate client records

What Were Looking For:

• Strong communication and customer service skills
• Attention to detail and comfort working remotely
• Reliable, professional, and tech‑comfortable

Why This Role Stands Out:

• Fully remote position
• Training and ongoing support provided
• Opportunity to grow within a supportive team