CUSTOMER SERVICE REPRESENTATIVE

Afni; Catalina (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Afni, Inc. seeks a Customer Service Representative who will be the voice of our partners, handling customer inquiries via phone, email and chat, and resolving issues with professionalism and courtesy.

You will apply your problem-solving skills to improve client satisfaction, support efficient processes, and contribute to strong business outcomes through clear communication and a commitment to service excellence.

Job description

At Afni, Inc., we're not just about filling seats—we're about fostering passionate team members who can deliver exceptional experiences to our clients. In the role of Customer Service Representative, you will be the voice of our partners, leveraging your problem-solving skills to manage customer queries effectively, enhance client satisfaction, and contribute to optimal business outcomes. Your role will involve direct interaction with customers via phone, email, or chat to resolve their issues while maintaining high standards of professionalism and courtesy.