Customer Service Representative

SBM Management; Boise (ID); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is hiring a Custodian to maintain cleanliness and safety across assigned areas. The role includes operating cleaning equipment, completing daily tasks, and reporting hazards to supervision.

A valid driver's license may be required depending on business needs. Responsibilities include participating in hazardous waste handling, following all safety policies, and maintaining a professional appearance while working with staff and customers.

Qualifications

• No specific education requirement; 3–6 months training or experience preferred
• Forklift certification may be required
• Valid driver's license may be required and MVR checks apply

Responsibilities

• Perform janitorial duties
• Operate motorized cleaning equipment
• Report incidents and hazards to supervisor
• Follow safety rules, policies, and procedures
• Maintain clean work area
• Interact professionally with customers

Skills

Bilingual

Verbal communication

Written communication

Education

No formal education required

Tools

Forklift certification

Job description

Title:Customer Service RepresentativeJob Description:Job OverviewThe Custodian is responsible for the cleanliness and sanitation of all areas assigned.Roles & ResponsibilitiesTo perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.Perform janitorial dutiesPerform all duties listed on the daily schedulePerform Hazardous Waste responsibilities including collecting, classifying, sorting, storing, shipping and receiving, labeling, cleaning, recycling, packaging of special and hazardous waste.Operate motorized cleaning equipmentMaintain daily upkeep of assigned areaReport incidents and hazardous conditions to supervisorComply with safety rules, policies, and proceduresStop at risk behavior of others and selfPerform work assignments in a team with other employeesPerform repetitive tasksMaintain clean work areaFollow all protocols, company procedures, policies, and rulesTake direction and respond to supervisionTalk with lead, supervisor, co-workers, managers, and customers in a professional mannerFill in during staff shortageSupport shift lead in completing punch-list itemsUse proper personal protective equipmentPresent a professional appearance and conductUnderstand customer service and satisfactionThe ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.Understand reporting systems, and of the environmentQualificationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.Certificates, Licenses, Registrations:A valid driver's license may be required for this position based on business needs. Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements.Completed all safety and task training certification.May be required to be forklift certified.Knowledge, Skills, and Abilities:Bilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documentsStrong verbal and written communication skillsKnowledge of cleaning methods and equipment and willing to share with teamKnowledge of the upkeep and care of the cleaning equipmentKnowledge of cleaning compounds and chemicals, and their safe, efficient useSupervisory ResponsibilitiesThis position has no supervisory responsibilities.Physical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Shifts and CompensationMon-Fri 7am-3:30pm$16.00-$17.00 per hourBenefits:SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBMSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.