Customer Service Representative

Lube-Management-Corp; Ballard (UT); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental and Vision

Life Insurance

Flexible hours

Monthly team bonus

Job summary

Jiffy Lube / Lube Management Corp in Utah is seeking a Customer Service Representative to provide efficient vehicle service and exceptional customer care. This entry-level position starts with a strong training program to build skills in preventive maintenance and service recommendations.

The role offers opportunities for advancement, supportive team culture, and benefits including medical, dental, vision, and life insurance, plus a 401K plan and flexible hours.

Qualifications

• High school diploma or GED preferred.
• Basic computer skills.
• Exposed to outside weather conditions.
• Work in and around potentially moving vehicles.
• Frequently required to stand and walk.
• Dress and grooming standards.

Responsibilities

• Provide services following procedures and standards as outlined by management for Signature Service and ancillary services.
• Assist customers in making correct decisions for preventive maintenance needs.
• Drain oil and replace filters.
• Check and replace automotive fluids as directed.
• Talk to customer and begin initial service requests by entering information.
• Make recommendations to customers based on manufacturer’s recommendations.
• Complete sales transactions when needed.
• Follow OSHA and EPA standards.

Skills

Basic computer skills

Weather exposure

Moving vehicles awareness

Stand and walk

Dress and grooming standards

Education

High school diploma or GED preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

6 days ago Requisition ID: 1814

Salary Range: $11.00 To $13.00 Hourly

Come join the Jiffy Lube / Lube Management Corp Family!

Jiffy Lube / Lube Management Corp is a group of locally owned and operated Jiffy Lube locations, proudly serving communities in Oregon, Utah and Washington for more than 25 years. We were recently named the Jiffy Lube Franchise of the Year, multiple Utah locations were recognized in Utah Business magazine Top 100 Companies, and we\'ve received the People Award from Jiffy Lube International for best benefits, training and overall company atmosphere!

Our team thrives on helping you grow both personally and professionally, providing opportunities for advancement, creating a fantastic culture and offering award winning training programs recognized by Training Magazine multiple years running.

We\'re interested in helping your career and adding to your resume because we know that happy and engaged employees lead to happy and loyal customers!

Perks of the job:

• Our award winning and ASE Accredited training program can transform new teammates into skilled technicians in a short period of time
• Competitive Starting Pay
• Flexible Hours
• 401K
• Benefits – Medical, Dental, Vision and Life Insurances
• Certification Raises upon completion of training
• Monthly Bonus based on Team Performance

Job Description:

The Lube Technician [BB1] position is a great place to start your career at Jiffy Lube. It\u2019s a fast-paced team environment and the Lube Technician is the first step towards more advanced positions. The role of Lube Technician is to ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers.

Essential Job Duties & Responsibilities for a Lube Technician:[BB2]

• Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
• Assist customers in making correct decisions for preventive maintenance needs
• Drain oil and replace filters
• Check and replace automotive fluids as directed
• Talk to customer and begin initial service requests by entering information
• Make recommendations to customers, explaining additional services based on manufacturer’s recommendations
• Complete sales transactions when needed
• Assist with advertising
• Understand and comply with OSHA and EPA standards
• Clean facility as directed to maintain the cleanliness and general repair of the shop and property
• Be available to work temporarily at nearby locations
• Follow all policies and procedures as outlined in the Employee Handbook and/or Jiffy Lube documentation
• Other duties as needed

Knowledge and Skills:

• Basic computer skills
• High school diploma or GED preferred
• Exposed to outside weather conditions
• Work in and around potentially moving vehicles
• Frequently required to stand and walk
• Dress and grooming standards

Get started today on an amazing tomorrow!