Customer Service Representative

Domino's Pizza | Ventura Pizza Inc; Austell (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance after 1 year of full‑

Job summary

Domino's in Austell, GA is seeking a Customer Service Representative to deliver friendly, accurate service in a fast-paced pizza delivery environment. You will greet guests, answer menu questions, take orders, and help keep the store running smoothly.

The role requires strong judgment, good math skills, and the ability to multitask while maintaining a positive guest experience. Prior experience is helpful; availability on weekends and holidays is a plus.

Qualifications

• Must be 16 years of age or older and legally eligible to work in the United States.
• Criminal background check meeting company standards.
• Strong interpersonal and communication skills.
• Reliable transportation.
• Capable of lifting up to 50 pounds and standing for extended periods.

Responsibilities

• Provide high-quality service and products to guests.
• Greet customers and answer menu questions, in person or by phone.
• Address guest service complaints promptly and professionally.
• Take customer orders and deliver to parking lot for car side service.

Skills

Excellent judgment

Strong math skills

Multi-tasking

Interpersonal skills

Communication skills

Job description

Ready to lead the world’s best pizza delivery company to even greater heights? At Domino's, we're dedicated to great food, flexible schedules, and creating a fun, supportive work environment. We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task in a fast-paced environment.

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Greet customers warmly, whether on the phone or in person, and answer menu questions.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Perform all the duties of the Customer Service Representatives

General Job Duties

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Help keep equipment and facility clean during shift.
• Take customer orders to parking lot for car side service.

Minimum Job Requirements:

• Must be 16 years of age or older and legally eligible to work in the United States.
• Criminal background check meeting company standards.
• Strong interpersonal and communication skills.
• Reliable transportation.
• Capable of lifting up to 50 pounds and standing for extended periods.
• Flexibility to work various shifts, including weekends and holidays.

BENEFITS

• Health Insurance is offered after one year of full-time employment.