Customer Service Representative

Staffmark; Anaheim (CA); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits

Life insurance

401(k) plan

Team environment

Job summary

Staffmark in Anaheim, CA is seeking a Customer Service Representative to assist customers, resolve concerns, and maintain accurate records. The role supports both the Customer Service and Sales departments and emphasizes delivering a positive customer experience across multiple channels.

The ideal candidate will have strong communication skills, reliability, and experience with office software and CRM systems to ensure smooth daily operations and high customer satisfaction.

Qualifications

• Strong verbal and written communication skills are required.
• Prior experience in customer service or call center roles is preferred.
• Familiarity with CRM software and data entry systems is beneficial.

Responsibilities

• Assist with administrative tasks, including data entry, filing, and document preparation.
• Support customer service activities by handling inquiries, updating records, and providing information to clients.
• Collaborate with the sales team to process orders, maintain customer accounts, and prepare reports.
• Perform general office duties, such as managing correspondence and scheduling.

Skills

Communication skills

Customer service

Data entry

CRM software

Multitasking

Education

High school diploma or GED

Tools

CRM software

Order processing systems

Microsoft Office

Job description

Now hiring for a Customer Service Representative

Location: Anaheim, CA

Pay Rate: $19.00 – $21.00 per hour

Schedule: Monday – Friday 7:45 AM – 4:30 PM (45-minute lunch break)

Talk, Solve, Smile—That’s the Job.

Looking for Customer Service Representative jobs in Anaheim where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

We are seeking a reliable and detail-oriented professional to support our Customer Service and Sales Departments with various office-related tasks. The ideal candidate will play a key role in ensuring smooth daily operations and providing exceptional service to internal and external stakeholders.

Job Duties

• Assist with administrative tasks, including data entry, filing, and document preparation.
• Support customer service activities by handling inquiries, updating records, and providing information to clients.
• Collaborate with the sales team to process orders, maintain customer accounts, and prepare reports.
• Perform general office duties, such as managing correspondence and scheduling.

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me” Staffmark Associate

What You Will Do

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

• Assist with administrative tasks, including data entry, filing, and document preparation.
• Support customer service activities by handling inquiries, updating records, and providing information to clients.
• Collaborate with the sales team to process orders, maintain customer accounts, and prepare reports.
• Perform general office duties, such as managing correspondence and scheduling.

The Customer Service Representative provides essential customer support by responding to inquiries, resolving concerns, and maintaining positive communication throughout every interaction. This position requires professionalism, adaptability, and a commitment to customer satisfaction.

Successful Customer Service Representative professionals understand the value of active listening, clear communication, and accurate documentation while supporting efficient business operations. Strong interpersonal skills contribute to successful customer relationships.

This profession is well suited for individuals who enjoy helping customers and supporting organizational success.