Customer Service Rep081572101 W Century Blvd

Domino's Franchise; Los Angeles (CA); On-site; USD 22,730 - 32,373; Part time

Job summary

A leading pizza franchise in Los Angeles is seeking enthusiastic individuals for part-time and full-time roles as team members. This position involves operating equipment, preparing pizzas, and assisting customers. Ideal candidates should be 18 or older with good communication skills. The role offers flexibility in scheduling, making it perfect for students or those seeking extra income.

Qualifications

• You must be 18 years of age or older.
• Ability to comprehend written instructions.
• Ability to communicate verbally with customers.

Responsibilities

• Operate all equipment as required.
• Prepare product and receive telephone orders.
• Clean equipment and maintain the facility.

Skills

Communication skills

Ability to follow instructions

Motor coordination

Job description

Overview

You got game? You got spring in your step? You want the best job in the world and schedules that work with you? Domino's Pizza offers opportunities to make, bake, or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with friends, or whatever. Domino's Pizza is a place where you can also consider this as a second job for extra cash.

Pay

$20.00 per hour

Job Requirements

• You must be 18 years of age or older.

General Job Duties for All Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Summary Statement

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Qualifications

Qualifications

Sensing

• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Physical Requirements

Including, but not limited to the following:

• Standing — All tasks are performed from a standing position.

• Walking — For short distances for short durations. Surfaces include ceramic tile with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

• Sitting — Paperwork is normally completed in an office at a desk or table, not typically done by Customer Service Reps.

• Lifting — Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.

• Carrying — Large cans weighing 3 pounds 7 ounces, occasional pizza sauce weighing 30 pounds, and trays of pizza dough weighing about 12 pounds per tray.

• Pushing — To move trays on dollies; a stack of trays on a dolly is about 24"-30" and requires a force of up to 7.5 pounds. Trays may also be pulled.

• Climbing — Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.

• Stooping/Bending — Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but knee flexion is limited while standing at this station. Duration is approximately 30–45 seconds at one time, repeated during the day. Forward bending is also present at the front counter and when stocking ingredients.

• Crouching/Squatting — Performed occasionally to stock shelves and clean low areas.

• Reaching — Reaching is continuous; up, down and forward. Reach above 72" occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects. Reach down to scoop cornmeal from a barrel, or wash dishes. Reach forward when obtaining toppings, cleaning surfaces, or answering phones.

• Hand Tasks — Eye-hand coordination is essential; hands used continuously. Frequent use of one or both hands. Shaping pizza dough, using pizza peel, rolling cutter, and assembling boxes. Grasping cans, phone, and boxes is required.

• Machines, Tools, Equipment, Work Aids — Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

All your information will be kept confidential according to EEO guidelines. SOCAL4, LLC. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if SOCAL4, LLC. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.