Customer Service Rep05512 4502 N Roxboro St

Domino's Franchise; Durham (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

A popular pizza franchise in Durham, NC is looking for a Customer Service Representative (CSR). This role involves upholding standards, providing quality customer service over the phone and in person, and promoting pizza products. Ideal candidates should be able to communicate clearly and must pass a background check. This position offers an energetic and fun work environment.

Qualifications

• Must pass background check.
• Ability to communicate clearly and effectively.

Responsibilities

• Uphold standards of grooming and appearance.
• Promote pizza products and specials.
• Provide quality customer service.
• Exhibit a sense of urgency when taking calls.

Skills

Customer service

Communication

Teamwork

Job description

Job Description

CSR Job Description

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

Qualifications

• Pass background check

Additional Information

All your information will be kept confidential according to EEO guidelines.