Customer Service Rep05380 644 Jeff Rd

Domino's Franchise

Huntsville (AL)

On-site

USD 13,776 - 20,664

Part time

14 days+
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Job summary

A leading pizza franchise in Huntsville, Alabama is seeking a Customer Service Representative. This role involves greeting customers, handling orders and transactions, resolving complaints, and assisting in food preparation. Ideal candidates should possess strong communication skills and the ability to work in a fast-paced environment. The position requires individuals who can stand for extended periods and are team-oriented. Applicants must be at least 16 years old.

Qualifications

  • Must be at least 16 years old.
  • Ability to stand for extended periods and perform physical tasks.

Responsibilities

  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.

Skills

Strong communication and customer service skills
Ability to work in a fast-paced environment
Basic math skills
Team-oriented with a positive attitude

Job description

Job Description

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities
  • Greet customers warmly and assist them with their orders in-person and over the phone.
  • Accurately enter customer orders into the system and handle payment transactions.
  • Provide product recommendations and promotions to enhance customer satisfaction.
  • Resolve customer complaints efficiently and professionally.
  • Assist in food preparation, including making pizzas and other menu items when needed.
  • Maintain store cleanliness, including workstations, lobby, and restrooms.
  • Ensure compliance with health and safety standards.
  • Work effectively as part of a team to meet service goals.
  • Assist with stocking and inventory management.
Qualifications
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Ability to stand for extended periods and perform physical tasks.
  • Team-oriented with a positive attitude.
  • Must be at least 16 years old
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