Customer Service Rep02214 306 Beall Ave

Domino's Franchise; Wooster (OH); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading pizza delivery company in Wooster is seeking customer service representatives to join their team. Candidates should possess strong people skills and a willingness to grow within the company. Responsibilities include taking orders, preparing food, and maintaining a clean workspace. This position suits individuals looking to enhance their customer service abilities in a supportive environment.

Qualifications

• Must be at least 16 years of age.
• Ability to operate all equipment.
• Take and process customer orders accurately.

Responsibilities

• Stock ingredients and maintain a clean restaurant facility.
• Prepare products and complete inventory paperwork.
• Communicate professionally with customers and staff.

Skills

Customer service

Team collaboration

Basic math

Verbal communication

Rapid hand-eye coordination

Job description

Job Description

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means we have lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line, we are bound to have the thing just for you.

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the work requires exceptional team members working together. At Domino's our people come first!

CSR’s must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.

Work Conditions

Exposure To:

• Varying and Adverse Weather when Performing Outside Tasks
• In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)
• Sudden Changes in Temperature from Work Area to Outside
• Fumes from Food Odors
• Exposure to Cornmeal Dust
• Cramped Working Quarters in Some Areas
• Hot Surfaces/Tools from Oven up to 500 Degrees or Higher
• Sharp Edges and Moving Mechanical Parts.

Senses

• Speaking and Hearing Clearly when Communicating with Others
• Near and Mid-Range Vision for Most In-Store Tasks
• Accurate Depth Perception
• Ability to Decipher Hot and Cold Surfaces.

Temperament

• Ability to Direct Activities
• Perform Repetitive Tasks
• Work Alone or with Others
• Work under Stress
• Meet Strict Quality Standards
• Analyze and Compile Data
• Make Professional Judgements and Decisions

Physical Requirements (Included but not Limited To)

• Standing for Long Periods of Time
• Walking on Various Floor Types
• Sitting (Completion of Administrative Duties and On-Line Training)
• Lifting Package Weight of up to 50lbs, up to 3’x1.5’ in Dimension from Floor to Shelves up to 72” High
• Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)
• Climbing (Changing of Signage, Washing Walls, Performing Maintenance)
• Stooping/Bending/Crouching/Squatting/Reaching to Access Product & Prepare Food to Fulfill Orders
• Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain

Qualifications

• Operate all Equipment
• Stock Ingredients from Delivery for Daily Use
• Prepare Product
• Receive and Process Customer Orders
• Complete Inventory and Associated Paperwork
• Maintain a Clean Restaurant Facility
• Successfully Complete Required Training and Job Orientation
• Comprehend and Give Correct Written Instructions
• Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone
• Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.
• Accuracy in Money Handling
• Rapid, Accurate Hand-Eye Coordination
• Basic Computer Knowledge for Order Entry and Administrative Duties as Needed

All your information will be kept confidential according to EEO guidelines.