Customer Service Rep VIRTUAL HIRING EVENT 10 am - 4pm

Core-Mark; Webster Township (MN); On-site; USD 29,000 - 30,000; Full time

Job summary

Performance Food Group is seeking a customer service professional for an onsite role in Rice, Minnesota. Responsibilities include entering customer orders and credits, handling invoicing data, and assisting customers with orders and issues, collaborating with vendors and coworkers to ensure satisfaction.

Ideal candidates have a High School Diploma or GED and 6–12 months in customer service, with 1–2 years in foodservice customer service preferred.

Qualifications

• High School Diploma/GED or Equivalent
• 6 - 12 months customer service, call center and / or related area.
• 1 - 2 years customer service, call center and / or related area within foodservice industry.

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, sample requests and special orders when necessary.
• Will Call orders
• Intercompany order processing
• Riskconnect
• FedEx processing
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Skills

Customer service

Education

High School Diploma/GED

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

Hiring Event

• Date and Time: Wednesday September 2nd, 10:00am-4:00pm
• Interviews will be hold online
• This is an onsite role located in Rice, Minnesota

Position Purpose

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, sample requests and special orders when necessary.
• Will Call orders
• Intercompany order processing
• Riskconnect
• FedEx processing
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Compensation

$21-22/hr based on experience

Required Qualifications

• High School Diploma/GED or Equivalent
• 6 - 12 months customer service, call center and / or related area.

Preferred Qualifications

• High School Diploma/GED or Equivalent Experience
• 1 - 2 years customer service, call center and / or related area within foodservice industry.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.