Customer Service Rep Anderson Township

Whitewatercw; Amelia (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive compensation

Health benefits (Medical, Dental &

Paid Time Off

401(k) Retirement Plan with Company/ER

Company-Paid Life Insurance

Advancement opportunities

Free weekly car washes

Job summary

WhiteWater Express in Amelia, OH is seeking a friendly Sales Associate to deliver exceptional customer service at the car wash and learn all aspects of the operation. You will guide customers, explain membership options, and help keep the site clean and organized while adhering to procedures.

The ideal candidate is 18 or older, physically able to lift up to 50 pounds, and enjoys teamwork in a fast-paced outdoor environment. Evening and weekend availability is required as the business grows.

Qualifications

• Must be 18 years of age or older.
• Able to lift up to 50 pounds and stand for long periods.
• Passionate about delivering exceptional service and creating memorable experiences.
• Enjoys working collaboratively to achieve outstanding results.
• Ready to take on new challenges daily with enthusiasm.
• Outdoor environment across various weather conditions and fast-paced settings.
• Available to work early evenings, weekends, and adapt to scheduling needs.

Responsibilities

• Lead by example and foster a team-oriented environment.
• Maintain a positive, customer-focused workplace that is hospitable and growth-oriented.
• Educate and assist customers in selecting the best car wash options and memberships.
• Safely guide customer vehicles into the wash tunnel with a friendly approach.
• Keep the facility spotless and well-maintained.
• Maintain car wash, tunnel, back room, and vacuum lot in guest-ready condition.
• Learn and execute opening and closing procedures.
• Perform wash quality checks and basic equipment troubleshooting.
• Notify management of deposit pickups or cash deliveries.

Skills

Customer Service

Teamwork

Communication

Sales

Problem Solving

Job description

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

Position Overview

The Sales Assciate is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

Key Responsibilities

• Lead by example and foster a team-oriented environment where everyone can develop leadership skills.
• Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.
• Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.
• Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.
• Take pride in keeping the entire facility spotless!
• Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.
• Learn and execute opening and closing procedures.
• Perform wash quality checks and basic equipment troubleshooting.
• Notify management of deposit pickups or cash deliveries.

Qualifications

• Must be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.
• Able to lift up to 50 pounds and stand for long periods of time.
• Passionate about delivering exceptional service and creating memorable experiences for every customer.
• Enjoys working collaboratively to achieve outstanding results and support team success.
• Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.
• Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.
• Available to work early evenings, weekends, and adapt to scheduling needs.

Benefits

• Competitive Compensation in Base and Bonus Potential
• Comprehensive Health Benefits (Medical, Dental & Vision)
• Paid Time Off in addition to Company Paid Holidays
• 401(k) Retirement Plan with Company Match
• Company-Paid Life Insurance
• Pathways to Advancement
• Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!