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SmartRecruiters, Inc. in Elk City, OK seeks a Customer Service Rep to support daily store operations and assist customers in person and by phone. This full-time role involves handling orders, maintaining stock, and ensuring a welcoming front-of-house experience.
You will operate store equipment, stock and rotate ingredients, prepare products, and process orders while maintaining inventory records. Training focuses on customer service and hands-on practice.
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility.
Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squat, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside. On the job training involves customer service orientation, interactive computer program, and hands-on practice.