Customer Service Rep(09659) 3056 S. Classen Blvd., Unit A

SmartRecruiters, Inc.; Norman (OK); On-site; USD 27,000 - 32,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to support daily store operations, assist customers in person and by phone, and help ensure accurate orders and inventory control.

The role emphasizes friendly service, accuracy, and adherence to store procedures. The position involves standing for long periods, lifting as needed, and working as part of a team to maintain a welcoming retail environment.

Qualifications

• Experience handling customer interactions over the phone and in person.
• Ability to comprehend and communicate clearly, both verbally and in writing.

Responsibilities

• Operate equipment as needed for store operations.
• Stock and rotate ingredients from delivery to storage/work area and walk-in cooler.
• Prepare products according to procedures.
• Receive and process telephone and internet orders.
• Count inventory and complete paperwork.
• Clean equipment and facility.

Skills

Customer service

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Company Description

Core Values

• Treat everyone with Integrity and Respect
• Quality is everything
• Guarantee that every guest is WOW'd because of ME
• Choose your attitude
• Have fun!

Job Description

General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.

Additional Information

General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside. On the job training involves customer service orientation, interactive computer program, and hands-on practice.