Customer Service Rep – (09407) – 5285 US Hwy 280

Domino's; Birmingham (AL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Inclusive culture

Employee discounts

Job summary

Domino’s Pizza in Birmingham, AL is hiring a Customer Service Representative to greet guests, take orders, and help deliver a great dining experience. You’ll be the face and voice of the brand, ensuring accuracy and friendliness in every interaction.

Responsibilities include handling incoming calls, assisting customers with orders, promoting current deals, and collaborating with team members to process orders quickly while maintaining a positive, inclusive work environment.

Qualifications

• Excellent communication skills and a passion for customer service.
• Ability to multitask in a fast-paced environment.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Strong problem-solving abilities and a positive attitude.

Responsibilities

• Handling incoming calls with a friendly and professional demeanor.
• Assisting customers with orders, inquiries, and resolving concerns.
• Providing accurate product information and promoting current deals and specials.
• Working collaboratively with team members to ensure efficient and accurate order processing.
• Contributing to a positive and vibrant work environment.

Skills

Excellent communication

Multitasking

Flexibility

Positive attitude

Job description

Are you passionate about delivering exceptional service and being the ultimate pizza hero? Domino’s Pizza is seeking enthusiastic individuals to join our team as Customer Service Representatives.

About Us:

At Domino’s, we’re not just about delivering pizzas. We’re about delivering exceptional experiences. As one of the world’s leading pizza delivery companies, we take pride in our commitment to quality, service, and most importantly, our people. We are all about creating smiles and ensuring every customer interaction is a positive one.

Join Us:

If you are ready to be a part of a team that values customer satisfaction and aims to create memorable experiences, then Domino’s is the place for you.

Domino’s Pizza is an equal opportunity employer.

Job Description

Role and Responsibilities:

As a Customer Service Representative at Domino’s, you will be the face and voice of our brand. Your responsibilities will include:

• Handling incoming calls with a friendly and professional demeanor
• Assisting customers with orders, inquiries, and resolving concerns
• Providing accurate product information and promoting current deals and specials
• Working collaboratively with team members to ensure efficient and accurate order processing
• Contributing to a positive and vibrant work environment

Perks of Joining Our Team:

• Competitive pay and opportunities for advancement
• Flexible scheduling to accommodate your lifestyle
• A fun and inclusive work culture
• Employee discounts on delicious pizzas and other menu items

Qualifications Requirements:

• Excellent communication skills and a passion for customer service
• Ability to multitask in a fast-paced environment
• Flexibility to work various shifts including evenings, weekends, and holidays
• Strong problem-solving abilities and a positive attitude

Additional Information

At Domino’s, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!